Great Customer Support
With import and export tools for data migration, easy onboarding and training, our robust knowledge base, and a dedicated account manager for every customer (regardless of organization size), Tourient is the choice when great customer support matters to you.
Import and Export Tools
Have you ever tried moving your data from one platform to another? It can be a hassle.
At Tourient, we have built-in import and export tools to make migrating to (or from) us a snap. And if you have a lot of data, we can migrate it for you with an optional hands-off service.
Onboarding & Training
From adding new users to getting your staff trained on Tourient, we make onboarding easy. Once payment is received, we'll configure your custom Tourient site with the required languages and physical sites, then turn it over to you to add your data.
Follow self-guided tutorials or schedule a zoom meeting to walk through the processes step-by-step.
Knowledge Base
Tourient's knowledge base is full of step-by-step tutorials that walk you through everything from account settings to building your first tour to more advanced features like generating marketing assets.
These tutorials include images and short videos, and are accessible directly in the CMS via helpful links.
Dedicated Account Manager
Looking for a self guided tours app that gives you someone you can call, text, or email when you have an issue or question? Tourient may be the right fit. Each customer gets an account manager that can directly handle anything you need, or direct you to someone who can.
They're available by phone, text, email, and live chat during business hours.
