Tourient: a MySmartJourney Alternative

Tourient is the smarter decision for museums and cities building self guided tours

MySmartJourney is a platform that helps you build self-guided tours and audio guides, with variable pricing, high setup fees, and an underwhelming app.

Tourient is a self-guided tour building platform with unlimited stops for one price, no setup fees, and an award-winning app used by the top 3% of museums.

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Why pay per stop when you can create as many as you want?

Save time with built in tools that help you create alt text, QR codes, transcripts, and translations.

Tourient is Level AA WCAG 2.2 compliant, with built-in accessibility tools.

Tourient gives you more for your money than MySmartJourney

A poll that asks, What is Pone? with three options.

Quizzes and polls

Both platforms include quizzes, though Tourient also has single-question polls with instant feedback.

Screenshot of Tourient tour code entry form

Access codes

Both apps support access codes, though you get them for free with Tourient, while MySmartJourney charges hundreds more.

Screenshot of the tour rating and custom message

Get visitor feedback

Tourient works with any forms provider for collection of visitor feedback, while MySmartJourney only supports Google Forms.

Analytics dashboard showing a graph of visitors over time, and counts of unique visitors, total visits, total page views, views per visit, bounce rate, and visit duration.

Analytics included

Tourient includes analytics that track the basics like page views and visitors, but also all the meaningful metrics on actions visitors take in your app.

Screenshot of Tourient support documentation website

Great customer support

Tourient includes unlimited customer support, a dedicated account manager, written documentation, and video tutorials. MySmartJourney charges $3000+ per year for support.

Tourient is chosen by organizations for its ease of use and ongoing support

“This is the best if anyone is looking for an easy, user friendly way of showing content and audio for any museum exhibit. The staff from Tourient are also very helpful in assisting with setup and random technical questions we’ve had... Quick responses and amazing assistance” —Jason Broman, Moana Ministries

Tourient vs MySmartJourney

	Tourient	MySmartJourney
CMS to create and edit tours
Text, images, audio, video
WCAG 2.2 Accessibility
Built-in tools
Gamification	–

On price alone, Tourient saves you 70% compared to MySmartJourney

MySmartJourney has an annual cost of $1800 plus a setup fee that that ranges from $5500 to $8500 plus per-stop pricing that they don't disclose . Tourient's unlimited plan is $2340 per year, with everything included and no setup fees. They also have a starter plan for $900 per year.

Tourient

$195+ / month

All the features
No setup fees
Ongoing support

MySmartJourney

$600+ / month

Most of the features
Large fee for setup
No support

See pricing details

Switch from MySmartJourney to Tourient, hassle-free.

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