Tourient: an Otocast Alternative
Otocast is an audio guide app that charges per stop and doesn't let you make changes on your own. Tourient is an audio guide app that charges one price for unlimited tours and stops, and lets you make changes 24/7.
“Otocast told us they’d do X, Y, and Z, basically anything we asked, to get the contract, then didn’t follow through. Since we’re government, we’re not gonna switch vendors, and they know that.” @sordid-hippopotamus on Reddit
"Not accessible! there are no subtitles!!" ALB on Apple App store
"Couldn't figure out how to use it." Catherine on Google Play store
Tourient lets you welcome visitors with audio, video, and information before they select a tour. Otocast gives you a "splash page" that's really just an image.
Tourient gives you full control over theming tours with colors, logos, and custom fonts. Otocast doesn’t even let you pick a color.
Tourient includes text translation tools, multi-lingual text to speech, and the app interface translates into 64 languages. With Otocast, that'll cost twice as much.
We went line by line on the WCAG 2.2 spec to reach Level AA compliance, and actually care about building a platform everyone can use.
Tourient is ready to go in 1 to 3 seconds. Otocast takes nearly two minutes to go from zero to fully loaded, so your visitors may think it doesn't work.
Otocast customers note support takes "days to weeks", while Tourient customers get replies and solutions in "minutes to hours".
“With other vendors, things break and they stay broken. These folks are fixing things before we even know they broke. Sometimes we ask for things and they say, "great idea!" and it's there in a day or two.” —Jenna at Tomson Center
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Tourient |
Otocast |
|---|---|---|
| CMS to create and edit tours | ||
| Analytics dashboard | ||
| WCAG 2.2 Accessibility | ||
| Multiple languages | ||
| Built-in tools | ||
| Custom branding | ||
| Flat rate pricing |
Otocast charges $125 per stop per year, but customers say they over-promise and under-deliver. Tourient charges a flat rate for unlimited stops, and customers praise their responsiveness to requests.
