Create a Tour

Last updated: August 2026

Add a new tour

  1. In the top navigation, click on Tours.

  2. On the top-right, click the blue Create Entry button. A dropdown menu appears.

  3. Click Create Tour. The tour creation page appears.

Tour Details tab

In the first tab (Tour Details), you'll immediately see a few fields: title, tour type, and default transit method.

Example of help center links in CMS fields.

Title
This is the title of your tour, i.e. Downtown Walking Tour

Tour Type
There are two types of tours you can create: mobile guides and GPS-enabled tours.

  • Mobile Guide: Each tour stop is a physical place within one gallery or building, that a visitor navigates to by looking for a keypad number or scanning a QR code.

  • GPS-enabled: Each tour stop is a physical place outside of a gallery or building, that a visitor navigates to with the maps app on their phone.

If you choose GPS-enabled, an additional option appears.

  • Default Transit Method: This sets the default transit method (walking, biking, driving, or public transit) for calculating directions, and calculating the time it will take to reach the next stop. Visitors can change the transit method in their maps app.

The tour's total distance and time to complete is calculated automatically based on the transit method selected.

Description and Image

Let's scroll down to the next section.

The tour description is one to two sentences that explains what the tour is about. This description is used in search engine results and the start page (or listing page) of the tour. The image displays at the top of the tour's Start Page, and in the tour listing displayed on the Home Page.

Browse for an existing image file in Media, or upload a new image.

Sponsors and Acknowledgements

In this section, you can add up to 5 corporate sponsors or private donors to appear on the Tour start page. Acknowledgements bring attention to staff, volunteers, and others that contributed efforts.

How sponsors look on the app

The sponsors section will showcase their logo, which can be clicked to view the sponsor's website.

Example sponsors showing two organization logos

Adding a sponsor

In the Sponsors section, there's a dropdown to select a Sponsor Mode. Standard displays a single list of sponsors, whereas Tiers / Levels lets you create up to ten groups (like Platinum, Gold, and Bronze for example). 

The sponsor section is cached, so if you switch modes you'll need to use the Clear Cache button to see your changes. 

Link existing sponsors or create new ones for the tour.

Choose whether to add sponsors to the route map. If so, set a color for their special map marker.

  1. Click the + button to add a sponsor.

  2. Enter the sponsor's name, website, and add their logo.

  3. To hide a sponsor, click the green toggle at the top right.

Adding acknowledgements

Simply type into the acknowledgements field or copy/paste text.

Optional Fields

In this section, you can add intro audio, an intro video, or secondary text information. If your tour doesn't need any of that, scroll to the top of the Tour Details page and click the Maps + Wayfinding tab to continue.

Tour Notes

This is an optional text field. It can be used to provide instructions, recommendations, warnings, or guidelines on the tour start page. Some examples of tour notes used by clients:

Begin this tour at the east side of the museum. The first two stops are at this location, before heading north to the corner of Jefferson and Main St. We recommend visiting these sites during the day. Be aware of your surroundings and respectful of the sites you are visiting.

The sites in this architectural tour are private homes. Please do not disturb the people living there.

Intro audio

Upload an audio file or browse for an existing one.

Intro video

Add a URL to a YouTube or Vimeo video.

Maps + Wayfinding

Here, you can hide or show the route map for this tour, and create new sponsors or add existing sponsors to the route map.

Wayfinding Method

Choose how visitors access tour stops: by scanning a QR code, entering a keypad number, or simply proceeding from one stop to the next. You can still export QR codes and use them even if you don't select QR code as a method—selecting it here merely adds a built-in QR scanner to the app.

Route Map

If you selected GPS-enabled tour as the Tour Type, you'll see a toggle to Show Route Map. When enabled, you'll then see three more options: Route Map Style (outdoors, streets, or satellite), Add Sponsors to Route Map, and Sponsor Map Marker Color. You can learn more about Sponsors in the dedicated sponsors article.

Building Map

If you selected Mobile Guide as the Tour Type, you'll see a Building Map option in this tab, which you can use to add images and map points to those images.

Custom theme tab

Set colors and fonts to theme this specific tour

Edit colors

You can set the color for almost all components of the app interface. Text colors automatically adjust to maintain accessible contrast ratios.

A screenshot of the Tourient admin interface that lets users set custom colors.

Add custom fonts

If your physical exhibit or tour experience uses custom fonts, you can bring those into your Tourient tour experience as well. To do so, follow these steps:

  1. Locate the TTF or WOFF2 font file

  2. Upload the file to the utility linked, and wait for it to convert to Base64 format.

  3. Copy the output of that tool and paste it into the Custom Fonts field

  4. Enter your custom font's Name. This name needs to exactly match the name of the font as shown in the Base64 output line font-family: "Custom Font Name"

Settings tab

Tour Access

Hide tour: hides the tour from the home page and search engines when enabled.This can be used for secret tours or selling tour access.

Gatekeep tour: Learn how to add access codes in this article

Tour start page

Show Star Ratings: If enabled, when visitors have rated your tour, show the average rating on the tour start page.

Show Tour Stops: If enabled, show a list of all tour stops on the tour start page.

Hide Tour Distance and Duration: If enabled, hides the distance and estimation duration of a tour, i.e., hiding the length of the tour when it depends on how many stops you visit.

During a tour

Here, you can customize whether the bottom navigation menu uses the term Stops or Exhibits.

You can also enable auto-play audio. For accessibility compliance, we recommend keeping auto-play audio disabled, but some immersive experiences may need it.

After Tour Completion

When a visitor completes a tour, what do you want to happen next?

Visitors are asked to rate the tour, and here you can add a custom message, along with a button that links to any URL of your choosing. Some organizations invite visitors to become members, others link to an exit survey or mailing list.

Screenshot of the tour rating and custom message

Sidebar

In the sidebar on the right side of the page, there are secondary functions and options including Live Preview, Tour Scheduling, Hiding, and Gatekeeping.

Publishing

Live preview: See your changes as you work in this mode. Drag the divider to adjust the preview screen size.

Draft / published toggle: When set to Draft, the page is not visible, and can only be viewed or edited within the CMS. When set to publish, the page is visible on the front-end.

Sites: Learn more about adding content in multiple languages in this article.

Page

Slug: Editing the slug changes the tour URL. Changing the slug may break existing QR codes depending on your QR code configuration, but we do automatically redirect URLs when possible.

Schedule tour: Set a date that this tour will appear. Tours are hidden before the date set.

Save the Tour

At the top right of the page is a blue Save & Publish button. Click it to save the tour. Alternatively, you can use the keyboard shortcut to save: Ctrl + S (Win) or CMD + S (Mac).

Next, we'll create a tour stop.

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Next: Add a Tour Stop